Information Collection and Use

The www.wilddivine.co.za web site collects information from our users at several different points on our web site. When you use the web site, some basic, general information is collected. This general information is used internally in connection with our business to improve the web site, including our marketing and advertising efforts, and to make your use of the web site as enjoyable and efficient as possible.

When you set up an account on our web site or purchase an item from our web site, we collect personal information provided by you that may include your: (i) first and last name; (ii) billing address; (iii) shipping address; (iv) other shipping addresses; (v) email address; (vi) phone number; (vii) credit card account number; (viii) items purchased from us; and (ix) browsing, buying and selling patterns. We use this personal information in order to provide you with the goods and services that you purchase on our web site. We use your email address to provide you with information about your order and its status and we may occasionally send out emails, including newsletters, to people who have placed an order on-line, with information about other goods and services available on our web site. We use your phone number only in the event that our customer service representatives need to contact you about an order you have placed.

Cape Town Medi-Spa ("we" or "us") distributes and operates the www.wilddivine.co.za web site and we are the sole owner of this information collected on the web site. We will not sell, share, or rent this information to a third party in any way other than as disclosed in this privacy policy. We fully cooperate with law enforcement agencies in identifying those who use our services for illegal activities and may, in our sole discretion, disclose personal information or other information to satisfy any law, regulation, subpoena, or government request. We reserve the right to release personal information or other information about users who we believe are engaged in illegal activities or are otherwise in violation of our Terms of Service, even without a subpoena, warrant or court order, if we believe, in our sole discretion, that such disclosure is necessary or appropriate to operate our web site or to protect the rights or property of www.wilddivine.co.za, our affiliates, or our officers, directors, employees, agents, third-party content providers, suppliers, sponsors, or licensors. We also reserve the right to report to law enforcement agencies any activities we reasonably believe in our sole discretion to be unlawful. If we are legally compelled to disclose information about you to a third party, we will attempt to notify you by sending an email to the email address in our records unless doing so would violate the law or unless you have not provided your email address to us.

To use some features on the www.wilddivine.co.za web site, as well as some of our products, a user must first complete a registration form on the web site. During registration, a user is required to give contact information, such as name and email address. This information is used to contact users about the services on our web site for which they have indicated interest. It is optional for users to provide additional, demographic information, such as age and gender, but we encourage our users to provide such information so that we can provide a more personalized experience for our users on our web site.

We request additional personal information from our users when placing an order on our web site. In completing our order form, a user must provide contact information, such as name and shipping address, phone number, and financial information, such as credit card account number and expiration date. This information is used for billing purposes and to fulfill our customer orders. If we experience difficulties processing an order, we will contact a user through this information.

A cookie is a text file stored on the user’s hard drive containing information about the user. Web sites create cookies to record information about a user’s preferences, such as the items you add to your shopping cart, and for security purposes (see Security below). Cookies are also used to help us determine the various services you use and the support you may need, and to help us detect and solve any problems you may have while using our web site. In addition, the use of a cookie on our web site will enable users to log on without having to reenter their password on each visit and to fully participate in our Community discussions. Most cookies expire after a certain time period. If you wish, you may set your browser to reject all cookies and still view our web site. Because our online ordering system requires cookies, you will not be able to order online, but you can still place an order by phone, fax or mail.

Like most standard web sites, we use log files on our servers.† These log files store information regarding IP (internet protocol) addresses, browser type, ISP (internet service provider), referring/exit pages, platform type, date/time stamp, and number of clicks. These log files are used to analyze trends, administer the web site, track user’s movements in the aggregate, and gather broad demographic information for our use. IP addresses, etc. are not linked to personal information.

We may share aggregated, general or demographic information we collect about our users and their use of our web site with our partners (except where noted for specific co-branded relationships below) and advertisers in a manner which does not identify any individual user. We use an outside shipping company to ship orders placed on our web site, and a credit card processing company to bill users for goods and services purchased on our web site.† These companies will not retain, share, store or use any of our user’s personal information for any secondary purposes.† We partner with other parties to provide specific services, which are available on our web site.† When a user signs up for these services, we will share the user’s name or other contact information that is necessary for the third party to provide these services to the user.† These parties are not allowed to use such personal information except for the purpose of providing these services.

The web site may contain links to other web sites.† We want you to be aware that when you click on such links, including banner advertising, which take you to a third-party web site, you will be subject to such third-party’s privacy policies.† Please be aware that we are not responsible for the privacy practices of such other web sites and we expressly disclaim any and all liability for the actions of third-parties, including, without limitation, actions relating to the use and/or disclosure of personal information by such third-parties.† We encourage our users to be aware of when they leave our web site and enter a third-party web site and to read the privacy statements of each and every web site that collects their personal information.† This privacy policy applies solely to information collected by our web site.

If a user wishes to subscribe to one of our e-newsletters, we will ask for contact information, such as name and email address.

If a user elects to use our referral service to inform a friend about a part of our web site, a form asks for the friend's name and email address. The form will automatically send the information to the friend via email. We do not store this information and the form is only used to send this one-time referral email.